Florence Arts Centre
Florence Arts Centre

Online Privacy Policy


Florence Arts Centre takes the privacy of all our customers and users seriously. We strive to take great care with customer and user information.


This Online Privacy Policy outlines how your personal information is collected, used and treated as part of the terms and conditions of this site.


Florence Arts Centre may at any time change this policy by publishing a new version on the website. You accept that by doing this, Florence Arts Centre has provided you with sufficient notice of the change.



Florence Arts Centre may collect certain specific personal information from our website, telephone calls and written correspondence, to provide our customers and users with an individually tailored range of services.



We operate in accordance with current data protection legislation.


Information collected
We may, for example, keep a record of your name, mailing address, home telephone number, mobile telephone number, e-mail address and preferences.

We do not store our customer’s financial details.


What do we do with your personal information?
We may use your personal information to inform you about forthcoming events, news and offers which may be of interest to you. You will receive information in the format(s) that you have requested, e.g. by mail, by email or by telephone.


We may also use your personal information to communicate with you, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our website, to publish trends or to improve usefulness and content.


Use and disclosure of personal information
Your personal information will not be disclosed to any third party without your prior consent.
 We will not sell, distribute or disclose your information to third parties.


Accessing and updating your personal information
If you would like to amend the information you have provided or think that our records are incorrect, please email us at florence@florenceartscentre.com to update us.


Security of your personal information
We take reasonable steps to protect all of your personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form. You accept the inherent security risks of providing information over the internet.


Your personal information will not be used for any unrelated purpose without your consent.
By disclosing your personal information to us, by using this website or by telephone or written correspondence, you consent to the collection, storage and processing of your personal information by Florence Arts Centre.


Cookie Policy

Our website uses a limited number of cookies to store information on your computer when you are using it. The use of these cookies is limited to reviewing the use and effectiveness of our website.


We use website cookies to undertake evaluation on our website

A third party cookie is used by our webhost 1&1 Analytics. This allows us to evaluate the effectiveness of our website by collecting information on how it is used by our customers, including what pages are visited and for how long.


The information that this collects is anonymous and does not personally identify the visitor.


Find out more about cookies

You can find out more information about cookies and how they are used by visiting aboutcookies.org - this site has information on how to control the use of cookies through your browser settings, including how to manage, remove, block and delete them.


If you have any questions about our use of cookies please get in touch.

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Florence Arts Centre
Florence Mine, Egremont, Cumbria, CA22 2NR
florence@florenceartscentre.com | 01946 824946

All content © Florence Arts Centre 2017